Dear Arctic Spas, Our family purchased an Arctic Spa in April of 2001. After having done business with several spa companies over the past decade, I have found Arctic to be the most supportive and competent of any that we have dealt with. Questions about operation and maintenance are always quickly answered. If any warranty work has been needed, it has been promptly done. Should any of your future customers have any questions, I would be pleased to respond very favorably about your company and store. Sincerely, Bill Laney
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